EXCHANGE AND RETURN POLICY

If for any reason the product does not suit you, then you can exchange or return it according to the rules:

Return/exchange in Lebanon of goods that did not fit for any reason (except for factory defects) is carried out no later than 3 (three) business days from the date of receipt of the order.
Mandatory conditions for the return/exchange of the item must be returned unworn, undamaged, and unused, with all tags attached, and the original packaging included.
The return shipping is paid by the buyer in all cases except for manufacturing defects or if the wrong item is sent from our side. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Only after your return has been received, your refund will be completed via the original payment method. Exchange items will be sent within 3 working days.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
In case of the return of goods by courier services, please pack the shipment securely. We cannot guarantee that the product will not be lost or damaged in transit. Responsibility for the quality of delivery on the buyer's side.

Please, let us know the TRACKING NUMBER of the shipment. It’s necessary to process your return order

If for any reason the product does not suit you, then you can exchange or return it according to the rules:

Return/exchange of unsuitable goods of your choice (except for factory defects) occurs no later than 7 (seven) working days from the date of receipt of the order.
Mandatory conditions for the return/exchange of the item must be returned unworn, undamaged, and unused, with all tags attached, and the original packaging included.
The return shipping is paid by the buyer in all cases except for manufacturing defects or if the wrong item is sent from our side. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Only after your return has been received, your refund will be completed via the original payment method. Exchange items will be sent within 3 working days.
Send it back to us via the INTERNATIONAL REGISTERED MAIL of any postal service of choice. Kindly take into consideration that USPS First Class Mail International is taking from 25 to 40 days to reach Lebanon and often getting lost at our end. We do not suggest using this postal service because if we will not receive the package we will not proceed with the refund. We prefer DHL delivery service.

Please, let us know the TRACKING NUMBER of the shipment. It’s necessary to process your return order

Please ship the return items to this shipping Address

Lebanon, Baadbat, post code 1204
Street 12, feel wood, block E, second floor
receiver Pashkevich Irina

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